MLC Client Privacy and Confidentiality Policy

Macarthur Legal Centre will endeavour to protect and uphold the rights of our clients in the collection, storage and use of any information about them, their needs and any assistance we may provide to them.  We have adopted the National Privacy Principles (NPPs) contained in Schedule 1 of the (Cth) Privacy Act 1988.  The NPPs govern the way we collect, use, disclose, store, secure and dispose of data.  In addition to this, our professional responsibilities require us to keep client information confidential.

All MLC staff, volunteers and students on placement, are bound to uphold these principles and must be constantly careful when using personal information.

Personal information collected by Macarthur Legal Centre will primarily be used to assist with the provision of services you’ve requested.  Personal information will only be collected with the consent of the client, however if you do not consent we may not be able to assist you.  This is because we also have obligations to avoid conflicts of interest.  Accordingly, if you chose not to supply your details at intake, we cannot provide advice and/or ongoing assistance to you.

MLC Client Privacy and Confidentiality Policy